Privacy Policy

Ewin Toys respects the privacy of people who visit ewintoys.com, contact us, submit a sourcing or development inquiry, or communicate with our team about a plush product program. This Privacy Policy explains what personal information may be collected, how it may be used, when it may be shared, how long it may be retained, and what choices may be available to you.

It also explains how privacy considerations relate to RFQ information and confidential project materials such as artwork, character references, sample photographs, Tech Packs, SKU files, and other documents submitted during project review.

Effective Date: September 20, 2026

Last Updated: September 20, 2026

Who Is Responsible for Your Personal Information

Dongguan Ewin Toys Co., Ltd. is the Ewin Toys business entity responsible for the website and for the handling of personal information covered by this Privacy Policy, subject to the circumstances of the relevant interaction and applicable law.

For privacy-related questions, rights requests, or concerns about information submitted through ewintoys.com, use the contact details below after they have been confirmed for publication.

Company: Dongguan Ewin Toys Co., Ltd.

Website: https://www.ewintoys.com/

Privacy Email: info@ewintoys.com

General Business Email: info@ewintoys.com

Phone: +86-18819468912

WhatsApp: +86-18819468912

Company Address: Mingde 1st Street, Chashan Town, Dongguan, Guangdong 523389, China

Where a separate data-protection representative, Data Protection Officer, or regional representative is legally required and formally appointed, the applicable details may be added to this section.

Information We May Collect

The information Ewin Toys receives depends on how you use the website and how far your project has progressed. A simple website visit may involve technical data, while an RFQ or product-development review can involve business contact information and detailed project materials.

Information Category	Examples
Business Contact Information	Name, company name, job title or role, work email, phone number, WhatsApp number, country or region.
Inquiry Information	Product type, approximate size, quantity by SKU, target market, launch timing, required delivery window, packaging direction, project concern, and inquiry notes.
Project and Technical Information	Product requirements, dimensions, materials, construction notes, target cost information, testing requirements, packaging specifications, or supplier-transfer information.
Submitted Files	Artwork, character sheets, 3D renders, sample photographs, Tech Packs, BOMs, SKU lists, defect photographs, packaging artwork, retailer requirements, or related project documents.
Communication Records	Email messages, website-form submissions, project comments, quotation discussions, meeting notes, and other communications related to an inquiry or project.
Website and Device Information	IP address, browser type, device information, operating system, referring source, pages viewed, approximate visit timing, security logs, and cookie or similar identifiers where enabled.
Marketing Preference Information	Newsletter or promotional communication preferences, consent status, unsubscribe actions, or other marketing choices where such features are offered.

Ewin does not need every category of information for every interaction. We aim to collect information that is relevant to the purpose of the inquiry, project, website function, or legal requirement.

How We Collect Information

Personal information can reach Ewin Toys through direct submissions, project communication, website technology, and limited external sources where relevant.

Information You Provide Directly

You may provide information when you submit a Request a Quote form, contact form, supplier-review request, project brief, file upload, email, meeting request, or other business inquiry. You may also provide information later when discussing samples, specifications, quality concerns, packaging, production, logistics, or supplier-transfer requirements.

Information Collected Through Website Technology

When you visit ewintoys.com, the website or its service providers may process technical information needed for website operation, security, performance, analytics, consent management, embedded content, or other enabled functions. The exact data depends on the technologies active on the website and the choices available to the visitor.

Information Received From Business Sources

In limited situations, Ewin may receive professional contact or company information through business introductions, exhibitions, industry events, public company sources, professional networks, or authorized project participants. Where required, information from external sources will be handled in accordance with applicable privacy obligations.

Why We Use Personal Information

Ewin uses personal information for defined business, project, website, security, and legal purposes. The purpose should remain connected to the information collected.

Purpose	Typical Information Used
Respond to inquiries	Name, company, work email, phone, inquiry details, product information.
Review product feasibility	Product brief, artwork, reference files, size, quantity, materials, functions, target market.
Prepare quotations	Contact details, specification, SKU count, quantity, packaging, target timing, commercial requirements.
Support sampling and product development	Artwork, revisions, sample comments, dimensions, material direction, approval information, technical files.
Support manufacturing and project execution	Approved project information, product specifications, version records, packaging requirements, quality and delivery information.
Communicate about an active project	Contact information, project records, meeting notes, revision status, approvals, schedules, and issue-resolution information.
Operate and secure the website	Technical logs, security data, device or browser information, and strictly necessary cookies or similar technologies.
Understand website performance	Analytics information where the relevant analytics tools are enabled and permitted.
Send optional marketing communication	Contact and preference information where promotional communication is permitted and the required choice or consent has been obtained.
Meet legal, audit, accounting, quality, or dispute requirements	Relevant business records, correspondence, contracts, transaction records, quality documentation, or other information required for the applicable purpose.

The legal basis for processing may vary by location and situation. Depending on the applicable law, processing may rely on consent, steps requested before entering a contract, performance of a contract, legal obligations, or legitimate business interests that do not override applicable individual rights.

RFQ and Project Inquiry Information

RFQ information helps Ewin determine what kind of development, quotation, sourcing, manufacturing, quality, or commercial review a project needs. A useful project inquiry may include company details, product type, approximate size, quantity by SKU, target market, launch timing, packaging direction, and the main issue you want Ewin to review.

Ewin may use RFQ information to:

identify the appropriate project or commercial contact;
understand the product and current project stage;
review whether further technical information is required;
evaluate sampling, development, sourcing, production, quality, packaging, or timing considerations;
prepare commercial or technical follow-up;
maintain a record of project communication and decisions;
support later project continuation, quotation comparison, or reorder discussion where appropriate.

Submitting an RFQ does not automatically mean that you agree to receive unrelated promotional emails. Project communication and optional marketing communication are treated separately.

Forms collecting personal information may include a short privacy notice or link to this Privacy Policy at or near the point of collection.

Confidential Artwork and Project Files

Plush development can involve information that is commercially sensitive even when it is not personal information. Examples include unreleased character artwork, style guides, 3D renders, physical sample photographs, Tech Packs, BOMs, cost information, launch plans, retailer requirements, SKU files, packaging artwork, defect records, and supplier-transfer documents.

Privacy Policy and NDA Serve Different Purposes

This Privacy Policy explains how personal information is handled. It does not replace a project-specific NDA, confidentiality agreement, manufacturing agreement, IP license, or other commercial contract. Where a project contains unreleased or highly sensitive material, confidentiality requirements should be agreed before the full information package is shared.

Use a Controlled Route for Highly Sensitive Files

A public website form may be suitable for basic project information, reference images, or other materials that your organization is comfortable submitting through that route. For highly sensitive character bibles, complete Tech Packs, unreleased launch materials, confidential BOMs, forecasts, or restricted retailer documentation, request the appropriate NDA or controlled file-transfer process before sending the full package.

Access Should Follow Project Need

Artwork and technical files may need to be used by product development, pattern, sample, material, sourcing, production, quality, packaging, or other functions involved in the project. Access should be limited to the information required for the relevant task wherever reasonably possible.

Public Use Requires Separate Permission

Submitting artwork, sample photographs, packaging, logos, or other project files for development or quotation does not by itself give Ewin permission to publish those materials on the website, social media, exhibitions, sales presentations, or case studies. Public use should follow the permission and confidentiality scope agreed for the project.

Cookies and Similar Technologies

Ewin Toys may use cookies and similar technologies for website operation, security, preference management, analytics, embedded services, and other enabled website functions. The exact cookie set can change when website tools or integrations change.

Cookie or Technology Type	Typical Purpose
Strictly Necessary	Website operation, security, form functionality, session management, consent preferences, or other functions required for the website to work.
Analytics	Understanding traffic, page usage, navigation patterns, and website performance where analytics tools are enabled.
Functional	Remembering preferences or enabling optional website features where such functions are used.
Advertising or Measurement	Measuring campaigns or supporting advertising-related functions where such tools are enabled and legally permitted.
Embedded Third-Party Content	Video, maps, widgets, or other embedded services that may set or access identifiers according to their own settings and privacy practices.

Where applicable law requires consent for non-essential cookies or similar technologies, Ewin will provide an appropriate choice before those technologies are activated. Available choices may include accepting, rejecting, or managing categories.

You can also control cookies through your browser. Blocking certain cookies may affect optional website features.

Service Providers and Other Data Recipients

Ewin may use external service providers to support website operation and normal business activities. Depending on the service and project, these providers may process limited information on Ewin’s behalf or receive information needed to complete an agreed task.

Categories may include:

website hosting, content delivery, cybersecurity, and technical support providers;
website form, email, communication, or CRM providers;
cloud storage and controlled file-transfer providers;
analytics, consent-management, or advertising measurement providers where enabled;
professional advisers, auditors, insurers, or legal service providers where necessary;
testing laboratories, logistics providers, or other project-related service providers where their work requires relevant information;
specialized manufacturing or processing partners where a project requires fabric, printing, embroidery, molded components, electronics, packaging, or another external process.

Project-related disclosure should be limited to what is reasonably necessary for the assigned function. A specialist supplier does not automatically need access to a complete character bible, commercial forecast, or other information unrelated to its task.

Information may also be disclosed when required by law, court order, regulatory request, or to protect legal rights, security, users, staff, property, or legitimate business interests.

International Data Transfers

Ewin works with organizations in multiple countries and regions. As a result, personal information connected with website inquiries or projects may be processed in China and, depending on the website tools and service providers involved, in other countries or regions.

Data-protection rules and available privacy rights differ between jurisdictions. Where applicable law requires specific safeguards for an international transfer, Ewin will use an appropriate transfer mechanism, contractual protection, consent process, or other legally recognized measure applicable to the transfer.

The exact transfer route depends on factors such as where the visitor is located, where the relevant website service is hosted, which service provider is used, and which Ewin or project team needs the information.

If you are preparing a project that includes personal information subject to specific regional transfer restrictions, raise the requirement before sending a large or sensitive data set.

How Long We Keep Information

Ewin does not use one retention period for every type of information. Retention depends on why the information was collected and whether it remains relevant to an inquiry, project, legal obligation, quality requirement, reorder history, dispute, or other legitimate business need.

Information Type	Retention Approach
General inquiry records	Kept for the period reasonably needed to respond, follow up, maintain relevant business history, and address later related inquiries.
Active project records	Kept during the project and for an appropriate period afterward to support manufacturing, quality, warranty or dispute handling, reorders, audits, and commercial records where relevant.
Artwork and confidential project files	Managed according to project need, agreed confidentiality terms, contractual requirements, IP instructions, and applicable retention or deletion requirements.
Quotations and commercial records	Kept as needed for commercial follow-up, accounting, legal, audit, or dispute purposes.
Quality and traceability records	Kept according to the project, product, contractual, quality-system, regulatory, or audit requirements that apply to the record.
Marketing preferences	Kept while the marketing relationship remains active and as needed to record consent, opt-out, or suppression choices.
Cookie and analytics data	Retained according to the settings and retention periods of the enabled website tools, subject to applicable privacy requirements.

When information is no longer reasonably required, Ewin may delete, anonymize, archive, or otherwise dispose of it in line with applicable obligations and internal processes.

How We Protect Information

Ewin uses reasonable administrative, organizational, and technical measures intended to protect personal information and sensitive project information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

Depending on the system, project, and information involved, measures may include:

role-based or need-to-know access;
account and password controls;
controlled project folders or file-transfer routes;
limits on external disclosure;
project codes or version identification;
backup and system-security measures;
confidentiality obligations for relevant personnel or service providers;
incident-response and escalation procedures;
controlled handling of samples, photography, and public-use materials for confidential programs.

No internet transmission, email system, cloud platform, or storage method can be guaranteed to be completely secure. If you believe information submitted to Ewin has been accessed or used improperly, contact us promptly through the privacy contact listed below.

Your Privacy Rights

Depending on your location, the nature of the information, and the law that applies to Ewin’s processing, you may have rights concerning your personal information.

Rights That May Apply

Applicable rights may include requesting access to personal information, obtaining a copy, correcting inaccurate information, requesting deletion, objecting to or restricting certain processing, withdrawing consent where processing relies on consent, requesting portability where legally available, or raising a complaint with an appropriate supervisory authority.

EU and UK Requests

Where EU or UK data-protection law applies, additional rights and legal requirements may apply to the processing of personal information. Ewin will assess a request according to the relevant law, the information involved, the processing purpose, and any lawful exception.

California Privacy Requests

Where California privacy law applies to Ewin’s activities, California residents may have rights such as requesting information about collected personal information, correction, deletion, and choices relating to certain sale or sharing activities, together with protection against unlawful discrimination for exercising applicable rights.

China Privacy Requests

Where China’s personal-information protection requirements apply, individuals may have rights relating to notice, access or copying, correction, deletion, restriction or refusal of certain processing, consent withdrawal where applicable, and procedures for exercising those rights.

Verification and Response

To protect information from unauthorized disclosure, Ewin may need to verify the identity or authority of the person making a request. We will request only the information reasonably needed for verification and processing of the request. Some requests may be limited or refused where permitted by applicable law, including where retention is required by law or necessary to establish, exercise, or defend legal claims.

Marketing and Communication Choices

Ewin distinguishes normal project communication from optional marketing communication.

Project-related communication may include responses to inquiries, quotation questions, sample comments, file requests, production updates, packaging discussions, quality matters, delivery coordination, and other communication needed to evaluate or perform a requested business activity.

Marketing communication may include newsletters, product-development updates, capability information, event news, or promotional material where such communication is legally permitted.

Where consent is required for marketing, Ewin will use the appropriate consent or preference process. You can opt out of promotional email by using an unsubscribe method provided in the message or by contacting:

Marketing Preference Email: info@ewintoys.com

Stopping promotional messages does not prevent Ewin from sending necessary project, contractual, transactional, security, or rights-request communication.

Children and Website Use

Ewintoys.com is intended primarily for companies, sourcing professionals, product teams, designers, licensors, retailers, and other organizations seeking manufacturing or development information. The website is not directed to children as a consumer online service.

Ewin manufactures products that may be designed for children, but the intended audience of the corporate website and RFQ process is different from the end user of a finished toy.

If Ewin becomes aware that personal information from a child has been collected through the website in a situation requiring parental or guardian authorization, Ewin will review the circumstances and take the steps required by applicable law.

Third-Party Websites and Embedded Services

Ewintoys.com may contain links to external websites or may display content supplied through third-party services, such as video, maps, social-media content, file-sharing tools, or other embedded functions.

A third-party website or service operates under its own privacy practices, security controls, cookie settings, and terms. Ewin is not responsible for privacy practices that are controlled independently by another organization.

Before submitting personal or confidential project information through an external service, review whether the service is appropriate for the sensitivity of the information and whether a controlled project route has been agreed with Ewin.

Changes to This Privacy Policy

Ewin may update this Privacy Policy when website functions, forms, cookies, service providers, business processes, legal requirements, or privacy practices change.

The current version will be published on ewintoys.com with an updated “Last Updated” date. Where a change materially affects how personal information is processed and applicable law requires additional notice or consent, Ewin will use an appropriate notification or consent process.

Older project agreements, NDAs, or contractual privacy commitments remain subject to their own terms unless they are formally replaced or amended.

Last Updated: [LAST UPDATED DATE TO CONFIRM]

Privacy Requests and Contact Details

Use the details below to ask a privacy question, exercise an applicable privacy right, raise a concern about submitted information, or request guidance before sending sensitive project files.